Shipping and Handling

True Velocity ships ammunition in accordance with federal, state, and local packing, labeling, and other requirements and in accordance with shipping provider policies. True Velocity’s responsibility for your package ends with the company’s delivery of the package to the shipping provider. If your package arrives damaged, you must notify True Velocity immediately to report any damages. No refunds will be provided if the package is damaged or lost.

True Velocity does not ship ammunition via air, via the United States Postal Service, or outside of the continental United States. True Velocity does not ship to P.O. Boxes. Ammunition cannot be held at any UPS location other than a distribution/shipping center. If you choose to have your package held at an Office location the package will be returned to True Velocity because of its nature. True Velocity reserves the right to charge additional shipping charges to ship the order back to you at another location.

Presently, True Velocity does not ship ammunition to Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, New Jersey, New York, or Washington D.C., or to any foreign country or U.S. Territory.

Shipping charges are applied per order as displayed during checkout. If you place multiple orders at one time, you will incur shipping charges for each order placed and agree to pay shipping charges per our Terms and Conditions upon checkout. True Velocity reserves the right to consolidate multiple orders into one shipment. If orders are consolidated, no shipping charges will be refunded.

All sales, including but not limited sales of ammunition, ammunition components, and merchandise, are final. True Velocity will not accept returns.

While items are not eligible for return, True Velocity is committed to its customers’ 100% satisfaction.

Please contact our customer care for more information.

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